Understanding Portrait VS Landscape
Some photos work well in some places on a website and other photos will not. Most of the time this comes down to the orientation of the elements within the photo. There are two types of orientations in photos, either Portrait (aka: Tall, Vertical) or Landscape (aka: Wide, Horizontal). Here is a diagram of each:…
Read MoreHow do I know what changes my client has made to their website recently?
The simple answer is that there is no easy way to know exactly what has changed, however here are a few comments: When you are in Page Builder mode, you can click in the top left “Currently Editing Page” block and one of the options is Revisions (see screenshot below). When you click on that,…
Read MoreHow to manually upload/overwrite a plugin via FTP / Cpanel
Sometimes your website will have an error and you will not be able to do certain things in the admin. Maybe you can’t login because of a broken plugin. Maybe you just can’t upload a plugin through the admin area. Whatever the problem is, if you need to FTP a plugin to your WordPress website…
Read MoreWhat is G Suite (formerly Google Apps)?
G Suite is a set of cloud services by Google. It’s a services used by businesses and includes a shared calendar (keep everyone on the same schedule), shared documents (create and edit documents online), chat features (stay in touch) and most importantly branded email accounts… this means that you can have lots of email address…
Read MorePrepaid Time
If your client has a lot of frequent website updates / changes that they need help with, they may want to consider purchasing prepaid time. This will save time negotiating price, sending invoices, paying invoices, etc… Prepaid blocks of hours may be purchased in any five (5) hour increment (example: 5, 10, 15, etc. hours)…
Read MoreDifference between website URL and admin login URL
The website URL and the admin login URL are not the same thing. Here is some clarification on the two: The website URL is what the public type into their browser to visit the website. For example: https://mysite.com The admin login URL is what the website owner types in to get to the login screen. …
Read MoreLate Fee / Cancellation Policy
Website Updates / Maintenance Invoices If the payment for website updates and / or maintenance is more than 15 (fifteen) calendar days past the agreed upon due date (and/or when the invoice has been sent) a late fee of $29 will be added onto the outstanding invoice. Hosting / Smart Site Invoices All websites that host with…
Read MoreHow to add a PDF to a website’s navigation menu
Typically the menu entries on a website’s navigation consist of links to the pages of the website. However, there may be times that you want to include a link to something other than a page, such as a pdf. The first step to make that happen is to upload the pdf to the website. Here…
Read MoreWhat is Google Analytics and how do I get it?
Google Analytics shows you website visitor traffic stats like how many came to your website this month, how long did they stay, what pages did they visit and more! A typical Google Analytics report contains a lot of information and looks like this: While Google Analytics is free, you’ll need to open a Google Analytics…
Read MoreWhat is a Captcha and how do I get one?
A “captcha” helps prevent SPAM form submissions from being submitted by requiring the website visitor to type in a few characters into a box before being allowed to submit the form. They sometimes look a bit different but for the most part, they look something like this: The most popular captcha is reCAPTCHA and it…
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