Switching your email to Google Workspace (formerly G Suite)

Google offers a great platform for businesses to communicate easier (like Google Voice) and be more productive (like Google Drive), one of the most useful tools is the email service. Imagine your business email (bob@mysite.com) with all the tools and feature that a Gmail account has… that’s Google Workspace. It’s so good that we use…

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How do I share files using DropBox?

Sending small files over email works great but what happens when you have a large file (over 20 MB) you want to share with us? The best way is to use a cloud storage service and share the files using that service. This works much better than sending the actual file because instead of send…

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How can I check where a form is sending the email notifications to?

If the site uses Gravity Forms (most do) you can easily check where email notifications are being sent to by following these instructions: 1: Login to the WordPress admin area 2: Click on Forms (left side of screen) 3: Move your mouse over the form you want to check, then Settings and then click on…

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Setup and configure a SMTP email server

When emails are not being by the server and you’ve tried everything else… the last course of action is to setup a SMTP email server. This is basically an email account that sends emails. While it sounds simple, it’s a very complex thing to setup, however here are the basic steps: Create a new Gmail…

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What is G Suite (formerly Google Apps)?

G Suite is a set of cloud services by Google. It’s a services used by businesses and includes a shared calendar (keep everyone on the same schedule), shared documents (create and edit documents online), chat features (stay in touch) and most importantly branded email accounts… this means that you can have lots of email address…

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What is a Captcha and how do I get one?

A “captcha” helps prevent SPAM form submissions from being submitted by requiring the website visitor to type in a few characters into a box before being allowed to submit the form. They sometimes look a bit different but for the most part, they look something like this: or like this: The most popular captcha is…

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Email issues (when NOT hosting with us)

If you are not hosting with us (you are not paying us for web hosting, you are paying another company for that service) and you are experiencing email problems please contact your web hosting company. If we are not hosting your website, we cannot help you with any email problems (which are server related).

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My client is not receiving form submissions into their inbox

There is no 100% accurate way to always deliver all emails to all inboxes. Different email clients, different spam filters, different virus protection and different devices all play a part in emails being delivered properly and all of those things are out of our control.  However there are things that can be done to increase…

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