How do I point a domain name to Department727 servers

The instructions below outline how to point a domain to a Department727 server. It should be noted that the screenshots below are from GoDaddy. Depending on the domain registrar the domain that you will be pointing is registered in, the interface may differ slightly. However, the instructions below should be applicable for most domain registrars.…

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Late Fee / Cancellation Policy

Website Updates / Maintenance Invoices If the payment for website updates and / or maintenance is more than 15 (fifteen) calendar days past the agreed upon due date (and/or when the invoice has been sent) a late fee of $29 will be added onto the outstanding invoice. Hosting / Smart Site Invoices All websites that host with…

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Website hosting issues / website down due to server error

If you are seeing a 500 Internal Server Error or Error connecting to database this means that the server that hosts your website is experiencing an issue. Typically these type of errors resolve themselves within 30 minutes or less.  If the error does not resolve itself and the website is not hosted on one of…

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