How do I point a domain name to Department727 servers

The instructions below outline how to point a domain to a Department727 server. It should be noted that the screenshots below are from GoDaddy. Depending on the domain registrar the domain that you will be pointing is registered in, the interface may differ slightly. However, the instructions below should be applicable for most domain registrars.…

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How do I use BackupBuddy to migrate a website?

To learn more BackupBuddy (including requirements, tutorials,etc…) please go HERE. If another provider will be migrating the website to another server, please follow these instructions. We will be providing two files (a .zip and a .php file) that you can use to migrate the site: STEP 1)​ The first step is to F​TP the two…

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Website hosting issues / website down due to server error

If you are seeing a 500 Internal Server Error or Error connecting to database this means that the server that hosts your website is experiencing an issue. Typically these type of errors resolve themselves within 30 minutes or less.  If the error does not resolve itself and the website is not hosted on one of…

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